Support

OSSvisor's Support Services -Support Line can help speed the time to resolution by providing one-stop access to specialised IBM technical experts with extensive knowledge of multivendor systems. By providing unlimited remote call support designed with flexibility and affordability in mind, OSSvisor can help you maximise the value of your IT assets and at the same time, help you streamline the support process, increase system availability and improve return on your IT investments. OSSvisor offers a range of packaged support services that include 24x7 access to help desk personnel, proactive monitoring, rapid problem resolution and additional value added services.

Along with optional, additional software support services from OSSvisor, you can choose an appropriate coverage plan that enables your organisation -regardless of size - to formulate support plans that meet your unique business requirements. Support Line offers the support you need at an affordable price while reducing the need to manage multiple vendor support agreements or adding in-house support staff.